Skip to main content

New patients

New Patients: What to Expect at Your First Visit

Welcome! Here is how to book, what to bring and what happens at your first visit to our Saratoga Springs office. Kids, teens and adults are all welcome.

Is Dental Care at The Crossroads taking new patients?

Yes. We welcome new patients of all ages. Call (385) 396-5839 to book. We will check your dental insurance before your first visit.

  • Early appointments on Tuesday and evening appointments on Thursday
  • Open Monday to Thursday, closed Friday to Sunday
  • 153 W. Crossroads Blvd, Saratoga Springs, UT 84045

Getting started

Three easy steps

1. Call to book

Call (385) 396-5839. Tell us why you want to come in, such as a checkup, a tooth that hurts or a question about straightening your teeth.

2. We confirm your visit

We check your insurance benefits and send your new patient forms. Filling them out ahead of time gives you more time with your dentist.

3. Come see us

Arrive about 15 minutes early with your insurance card and any questions. We will take it from there.

Before your visit

What to bring

  • Your dental insurance card, if you have one
  • A photo ID
  • A list of the medicines you take
  • Your new patient forms, if you filled them out on paper
  • Any questions you have for your dentist

Coming in with your child? Please bring their insurance card too, and any questions about their teeth.

Your first visit

What happens at your first visit

Your first visit depends on why you are coming in. It may be a checkup and cleaning, a consult about a specific concern or an emergency visit for tooth pain.

For a checkup, your dentist will do a full exam of your teeth, gums and mouth. We take x-rays when they are needed to see what is going on below the surface. Then your dentist will talk with you about what they found.

If you need more care, we will explain your options and work with you on a treatment plan you are comfortable with. You will get a cost estimate before any treatment starts. You can always ask questions or take time to decide.

Feeling nervous?

Tell us how we can help you feel at ease

Many people feel nervous about the dentist, especially if it has been a while. That is okay. Let us know when you book or when you arrive. We will explain each step before we do it, and you can ask us to stop and take a break at any time.

FAQ

New patient questions

When should I arrive?
Please arrive about 15 minutes before your appointment. That gives us time to check your paperwork so you get the most out of your visit. Running late? Just give us a call.
Can I fill out my paperwork at the office?
Yes. Filling out your forms ahead of time saves time, but you can also fill them out here. Please arrive 10 to 15 minutes early so we can stay on schedule.
Do you take my insurance?
We work with more than 30 dental plans, including Delta Dental, MetLife, EMI Health, Aetna, Cigna and UnitedHealthcare. Call us with your plan name and we will check your benefits. See our insurance and payment page for the full list.
What if I don't have dental insurance?
You are still welcome here. You can pay with cash, check, a major credit card or CareCredit. We will go over your costs before any treatment starts.
Do you see kids?
Yes. We care for kids, teens and adults, so your whole family can visit one office.
I have a toothache. Can I be seen as a new patient?
Yes. Call us right away at (385) 396-5839 and tell us what is going on. We will do our best to see you quickly.
What if I need to cancel or reschedule?
Please let us know at least 48 hours before your appointment so we can offer the time to another patient.

Hours and location

Dental Care at The Crossroads
153 W. Crossroads Blvd
Saratoga Springs, UT 84045

(385) 396-5839

Open in maps

Hours

Monday
8 am to 5 pm
Tuesday
7 am to 4 pm
Wednesday
8 am to 5 pm
Thursday
10 am to 7 pm
Friday
Closed
Saturday
Closed
Sunday
Closed

Ready to book your first visit?

Call us and we will find a time that works for you.